What forms of payment does Sentril Tech accept?

We accept most major credit cards, check and cash.

Do I get any sort of guarantee?

All of our work is guaranteed. We follow up every single servicing with a survey in order to ensure that the work is completed to your satisfaction.

Is it easy to take advantage of our Pickup/Dropoff service?

You bet it is. Just schedule a time for your computer to be picked up and once we have successfully solved your problem we will call to schedule a dropoff. Most upgrades can be done on the same day you bring your PC in and many repairs are completed in about 48-72 hours. Contact us for details.

Is there anything I need to bring when I drop off my computer for service at our location?

If you're bringing in a laptop in for service, remember your power cable and the system discs that came with the computer. For service of a desktop PC, just bring your system discs along.

What do I need to know before I have a technician visit my home or office?

A person at least 18 years of age must be present during the entire time period that services are provided. The Technician must receive: full access to the computer(s) and/or peripheral(s) to be serviced, access to your residence, your consent and cooperation to enter your residence or business, a safe working environment, working space and electrical power.

What can I expect when a technician comes to my home or office?

Upon arrival, our technicians are will provide proper identification verifying himself or herself as a member of Sentril Tech. All technicians are highly trained field service operatives of Sentril Tech. Every customer will undergo pertinent questions for the purpose of obtaining useful information to your problem or situation.